PRIVACY POLICY

 

Effective Date: January 1st, 2025

Last Updated: January 7th, 2026

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Artefact Auctions ("we", "us", "our") values your privacy and is committed to protecting the personal information we collect about you.

This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with Alberta’s privacy laws and applicable Canadian privacy regulations.

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1. Information We Collect

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We collect and process the following categories of information:

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A. User Data

This includes, but is not limited to:

• First name, last name

• Email address

• Phone number

• Physical address

• Company information (if applicable)

• Preferences and information volunteered through our forms and contracts

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B. Website and Service Usage Data

This includes, but is not limited to:

• Tracking how users interact with our services, including lots clicked, purchased, and viewed

• Purchase history

• Record of usage and standing with our company

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C. Payment and Purchase Data

This includes:

• Credit card information

• Banking information for debit, cheque, or e-transfer payments

• Other payment-related details necessary for processing payments

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D. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user

experience and analyze usage of our website. Users can manage their

preferences through their browser settings or contact us for assistance.

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2. Third-Party Services

We use Biddify, a Canadian online auction hosting service, to facilitate

our auctions. Information collected and retained by Biddify is governed

by their privacy policy. We encourage you to review their privacy policy

for more information.

In addition, we may use service providers outside Canada. When this

occurs, personal information may be subject to the laws of the

jurisdiction in which it is processed.

3. How We Use Your Information

We collect and use your information for the following purposes:

• To provide, operate, and improve our online auction services

• To communicate with you regarding your account, purchases, and

consignments

• To process payments securely

• To analyze website and service usage for performance

improvement

• To comply with legal obligations

4. Protection of Your Information

We use physical, administrative, and technological safeguards to

protect your data. Sensitive data, such as credit card information, is

encrypted during storage and transmission. Access to personal

information is restricted to authorized personnel only.

5. Accuracy and Retention of Data

We take reasonable steps to ensure personal information is accurate,

complete, and up-to-date. We retain your information only as long as

necessary to fulfill the purposes for which it was collected, comply with

legal obligations, or resolve disputes. When no longer required, data is

securely destroyed or anonymized.

6. Age Restriction

Our website, services, and auctions are not intended for individuals

under the age of 18. We do not knowingly collect or retain information

from minors.

7. Data Sharing

We do not sell or distribute your information to third parties without your

consent. Data sharing occurs only as necessary to:

• Facilitate services (e.g., with payment processors or shipping

providers)

• Comply with legal requirements

Personal information may be disclosed to legal authorities if required by

law or in connection with legal proceedings.

8. User Conduct and Responsibilities

Users are responsible for ensuring the accuracy of their personal

information and for safeguarding their account credentials.

Unauthorized access to accounts should be reported to us immediately.

9. Your Rights

You have the right to:

• Access the personal information we have about you

• Request corrections to your personal information

• Request deletion of your personal information, subject to legal or

contractual obligations

To exercise these rights, please contact us via:

• Email: artefactauctions@gmail.com

• Phone: 403-971-2135

10. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website usage and

enhance the user experience. Users can manage their preferences

through browser settings. Disabling cookies may impact the functionality

of certain features.

11. Mandatory Privacy Breach Reporting

In the event of a privacy breach, we will notify affected individuals and

report the breach to the Office of the Information and Privacy

Commissioner (OIPC) of Alberta, as required by law. The report will

include the circumstances of the breach, the information involved, and

steps taken to mitigate harm.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our

practices or legal requirements. Updates will be posted on our website

with the effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy,

please contact us at:

• Email: info@artefactauction.com

• Phone: 825-540-3362

By using our services, you acknowledge that you have read and

understood this Privacy Policy.